Return Policy

Parts manufactured by HPP carry a six (6) month warranty against material defects and workmanship. Items manufactured by 3rd party companies that are re-sold by HPP carry the original manufacturer’s warranty. If you need to return a defective item, please mail the item back to us to the attention of “RETURNS”. Make sure to enclose your contact information as well as a copy of your original invoice. All warranty items will be shipped back to you via UPS ground. Warranty items will be exchanged for the exact same replacement. Credits are issued only on new / unused merchandise in the original packaging and a 25% restocking fee may be applied to returns. Please contact customer service at 1-800-368-3684 if you have any questions regarding this policy.

Payment Options

We accept VISA, MasterCard, Discover and American Express. Net 30 terms are available upon request. The completion of our credit application and credit approval is required before any order can be shipped out on terms. All duties and taxes are paid by the customer on international orders.

Security/Privacy Policy

Collection and Use of Information

Personal information means information that can be used to identify and contact you, specifically your name, postal delivery address, e-mail address, payment method (e.g., credit card or debit card) and telephone number, as well as other information when such information is combined with your personal information.
When you register or re-register at our Web site, we ask you to supply us with personal information so that we can provide, enhance and personalize our services and marketing efforts. For similar reasons, we may supplement the personal information you provide with publicly available information about you. We use this personal information to process your registration, your orders and your payments, and to communicate with you on these and other topics. We also use your e-mail address to send you newsletters, as well as messages about special offers, promotional announcements and consumer surveys. Occasionally, we may send these materials to you via postal mail, using the shipping address provided. If you no longer want to receive the newsletters, other announcements or postal mail, simply contact customer service. Please note that you cannot unsubscribe from certain correspondence from us, including messages relating to your account transactions.

Cookies and Other Technologies

As you browse the HPP site, cookies are placed on your computer's hard drive. (Cookies are small pieces of data that are sent to your browser from a Web server and stored on your hard drive for record keeping purposes.) In general, cookies can make the Web more useful by storing information about your preferences on a particular site. Cookies in and of themselves do not personally identify users, although they do identify a user's computer. If your browser is set to not accept cookies, you will not be able to use the HPP site or service.
In addition to cookies, we use other technologies, including pixel tags, to gather information on how our users interact with our site and to otherwise help us efficiently operate and monitor our site and service. These technologies, show us, for example, popular pages, conversion rates, click-throughs and other information that can be used to improve, operate and monitor our site and our service.

Disclosure of Personal Information

We will not sell, rent or disclose your personal information to third parties.


Handpiecce Parts & Products, Inc. takes information security very seriously and uses reasonable administrative, technical and managerial measures to protect your personal information from unauthorized access.
You are responsible for maintaining the confidentiality of your account information and for restricting access to your computer or mobile device through which you access your HPP account. Users of public or shared computers or unprotected mobile devices should log out at the completion of each visit to the HPP Web site.
Unfortunately, no security system can be guaranteed to be 100% secure. Accordingly, we cannot guarantee the security of your personal information and cannot assume liability for improper access to it. By using this Web site, or providing personal information to us through any means, you agree that we can communicate with you electronically regarding security, privacy, and administrative issues relating to your use of this site.


All of our orders ship via FedEx or UPS. Unfortunately at this time we are not equipped to offer USPS Priority mail service. If this changes we will notify you. Delivery service options are up to the customer and range from ground to overnight early AM. The cutoff time for same day shipping is 2:00pm Pacific Time. In-stock orders placed after 2pm are not guaranteed to ship the same day, however we will make every effort possible to ship your order the same day.

You are welcome to use your own FedEx or UPS shipper account number for shipping. Please let us know when you place your order. Exact shipping charges are calculated based on weight and delivery address and cannot be guaranteed until the order is processed and ready to ship. **Please be aware that if your order is shipping to a residential address, there is a surcharge imposed by UPS & FedEx that will cause your shipping charges to be a little higher than normal. **